Terms of Service

Last updated: September 2026

These Terms of Service govern your use of the Kaplan CleanCare Supply LLC website and your purchase of products from our store.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

If you do not agree with these terms, please do not use the website or purchase products from us.

1. About Our Store

Kaplan CleanCare Supply LLC provides commercial cleaning, disinfecting, sanitizing, floor-care, surface-care, janitorial, and related facility-maintenance products.

Certain products may be intended primarily for commercial, institutional, industrial, healthcare, food-service, or professional use.

2. Product Information

We make reasonable efforts to provide accurate product titles, descriptions, specifications, packaging information, images, prices, and availability.

However, manufacturers may change packaging, labeling, formulations, specifications, case quantities, or product appearance without notice.

Product images are provided for general reference and may differ slightly from the product received.

Customers are responsible for reviewing product labels, technical information, safety instructions, Safety Data Sheets where applicable, and manufacturer guidance before use.

3. Proper Product Use

Products must be used in accordance with manufacturer instructions, product labels, applicable laws, workplace safety requirements, and any relevant local, state, or federal regulations.

Kaplan CleanCare Supply LLC is not responsible for damage, injury, loss, contamination, regulatory violations, or other consequences resulting from improper storage, handling, mixing, dilution, application, disposal, or use of a product contrary to its instructions.

Customers should never combine chemical products unless explicitly permitted by the manufacturer.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to accept, reject, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, shipping restrictions, regulatory requirements, incorrect product information, or other operational concerns.

If we cancel an order after payment has been received, the applicable amount will be refunded.

5. Pricing

Prices are displayed in the currency shown on the website and may change without notice.

We reserve the right to correct pricing, typographical, product-description, or technical errors.

If a material pricing error affects an order, we may contact the customer before fulfillment or cancel and refund the affected order.

6. Taxes

Applicable sales taxes and other required charges may be calculated during checkout based on the customer's shipping location and applicable tax rules.

Business customers seeking tax-exempt purchasing should contact us with appropriate documentation where supported.

7. Payment

Payment must be completed using an available payment method at checkout unless separate commercial payment terms have been approved in writing.

We reserve the right to perform payment verification, fraud screening, or additional order verification before shipment.

8. Shipping & Delivery

Orders are subject to our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated.

Kaplan CleanCare Supply LLC is not responsible for carrier delays or circumstances outside our reasonable control.

Certain chemical, aerosol, hazardous, oversized, or restricted products may have special shipping requirements.

9. Returns & Refunds

Returns, refunds, damaged products, cancellations, and exchanges are governed by our Refund / Return Policy.

Customers should review that policy before completing a purchase.

10. Bulk, Commercial & Special Orders

Bulk, pallet, recurring, special-order, negotiated-price, or custom-quoted purchases may be subject to additional terms.

Any quotation, commercial agreement, invoice, or written terms specifically issued for an order may supplement these Terms of Service.

11. Account Information

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account.

You agree to provide accurate, complete, and current information.

12. Intellectual Property

Website content, including text, graphics, layouts, branding, photographs, and other materials owned by Kaplan CleanCare Supply LLC may not be copied, reproduced, republished, or commercially used without permission.

Product names, trademarks, and manufacturer logos remain the property of their respective owners.

13. Third-Party Services

Our website may rely on third-party providers for payments, shipping, analytics, applications, hosting, and other services.

Use of certain third-party services may also be subject to those providers' terms and privacy practices.

14. Website Availability

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may modify, suspend, discontinue, or update parts of the website or service at any time.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Kaplan CleanCare Supply LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, purchase of products, delayed delivery, inability to use products, or misuse of products.

Nothing in these terms excludes liability that cannot legally be excluded under applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kaplan CleanCare Supply LLC and its representatives from claims, damages, liabilities, or expenses arising from your misuse of the website, violation of these terms, unlawful use of products, or infringement of third-party rights.

17. Privacy

Our collection and handling of personal information is governed by our Privacy Policy.

Please review the Privacy Policy for additional information about how customer data is collected, used, and protected.

18. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be posted on this page with an updated effective date. Continued use of the website following an update constitutes acceptance of the revised terms where permitted by law.

19. Governing Law

These Terms of Service are governed by the laws applicable in [State, United States], without regard to conflict-of-law principles, subject to applicable consumer-protection requirements.

You should replace this with the state where Kaplan CleanCare Supply LLC is legally registered or primarily operates.

20. Contact Information

Questions regarding these Terms of Service may be sent to:

Kaplan CleanCare Supply LLC
Email:  info@kaplan-cleancare.com
Phone: 201-747-2568
Address: 2400 Levee Strteet, Vicksburg, MS 39180